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How to Senturo Unlock a Device

Remotely Unlock Locked Devices Across ChromeOS, Windows, and macOS

Overview

If a device has been Senturo Locked, you can remotely unlock it using either the individual device view or the main devices table. The Senturo Unlock command reverses a previously issued Senturo Lock, restoring access to the device. This feature works across ChromeOS, Windows, and macOS devices.

This article walks you through both methods for sending a Senturo Unlock command: unlocking a single device from its details page, or unlocking one or more devices in bulk from the Devices table.

Unlock from the Device Details Page

  1. Navigate to the Device
    • Click on the device you want to unlock to open its detail view.
  2. Go to the Management Tab
    • Click on the Management tab at the top right.
  3. Send the Unlock Command
    • In the Security Actions section, click the UNLOCK button next to Senturo Unlock.

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Unlock from the Devices Table (Mass Action)

  1. Select the Device(s)
    • In the main Devices page, check the box next to the device(s) you want to unlock.
  2. Open the Security Actions Menu
    • At the top, click on Security Actions.
  3. Choose Senturo Unlock
    • From the dropdown, click on Senturo Unlock.

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Conclusion

Using either the individual device page or the mass action from the Devices table, you can efficiently issue a Senturo Unlock command to restore access to previously locked devices across your fleet. This feature works on ChromeOS, Windows, and macOS devices, giving you a fast way to return devices to normal use once they are recovered or no longer at risk.

FAQs

Q: What does Senturo Unlock do? A: Senturo Unlock reverses the Senturo Lock command, restoring access to the device.

Q: How long does the unlock command take to apply? A: The unlock typically applies within a few seconds, depending on the device's connection status.

Q: Will Senturo Unlock work if the device is offline? A: The command will queue and apply as soon as the device reconnects to the internet.

Q: How do I lock a device in the first place? A: Use the Senturo Lock command from either the device details page or the Devices table. See How to Senturo Lock a Device for full steps.