Signing In to Senturo
Access Your Senturo Dashboard
Introduction
This article guides you through the process of signing in to your Senturo account. Whether you're logging in for the first time or returning to the platform, follow these steps to access your senturo dashboard.
Steps to Sign In
1. Navigate to the Senturo Login Page
Access the Login Page:
- Open your web browser
- Navigate to https://app.senturo.com/signin
- You'll see the Senturo login screen
2. Enter Your Credentials
Provide Your Login Information:
- Enter your email address associated with your Senturo account
- Enter your password
- Ensure caps lock is off when entering your password
3. Complete Two-Factor Authentication (If Enabled)
Security Verification:
- If two-factor authentication is enabled for your account, you'll be prompted for a verification code
- Check your email for the 6-digit code
- Enter the verification code
- Click Verify to sign in
4. Access Your Dashboard
Successfully Signed In:
- After clicking Sign In (or Verify if using 2FA), you'll be redirected to your Senturo dashboard
- Your default view will load based on your role and permissions
First-Time Login
For New Users: If you're signing in for the first time after receiving an invitation:
- Check Your Email: Look for an invitation email from Senturo
- Click the Invitation Link: This will take you to the login page
- Sign In: Use your email and the temporary password provided, or the password set by your administrator
Login Options
Remember Me:
- Check the Remember Me box to stay signed in on this device
- This keeps you logged in for 30 days
- Don't use this option on shared or public computers
Troubleshooting Login Issues
Forgot Password:
- Click the Forgot Password? link on the login page
- Enter your email address
- Check your email for password reset instructions
- Follow the link to create a new password
Invalid Credentials Error:
- Verify you're using the correct email address
- Check that caps lock is off
- Ensure you're using the most recent password
- Try resetting your password if issues persist
Browser Issues:
- Clear your browser cache and cookies
- Try using an incognito/private browsing window
- Try a different browser
Security Best Practices
Protect Your Account:
- Never share your login credentials
- Use a unique, strong password for Senturo
- Enable two-factor authentication when available
- Sign out when using shared computers
- Report suspicious activity to your administrator immediately
Password Tips:
- Use a password manager to generate and store secure passwords
- Change your password regularly
- Avoid using personal information in passwords
- Don't reuse passwords from other services
Session Management
Session Duration:
- Sessions remain active for 30 days if you check "Remember Me"
- Otherwise, you'll need to sign in again when you return
- You can be signed in on multiple devices simultaneously
Conclusion
Signing in to Senturo is straightforward and secure. Once logged in, you'll have access to real-time device tracking, geofencing controls, and compliance monitoring based on your assigned role and permissions. If you encounter any issues during login, refer to the troubleshooting section or contact your administrator.
FAQs
Q: How often do I need to sign in? A: If you check "Remember Me," you'll stay signed in for 30 days. Otherwise, you'll need to sign in each time you close your browser or after 24 hours of inactivity.
Q: What browsers work best for signing in? A: Senturo works with Chrome, Firefox, Edge, and Safari. Always use the latest version for the best experience.
Q: Can I use a password manager with Senturo? A: Yes, password managers work well with Senturo and are recommended for maintaining strong, unique passwords.