Enrolling Your First Android Device

Introduction

This article guides you through enrolling your first Android device in Senturo. The enrollment process uses QR code scanning for quick setup. Once enrolled, you'll be able to track your device's location, monitor its status, and manage it through the Senturo dashboard.

Prerequisites

Before enrolling your Android device:

System Requirements:

Android 8.0 (Oreo) or later
Internet connection (WiFi or cellular)
Camera access for QR code scanning

App Installation:

Senturo app must be installed from Google Play Store
Location services must be enabled
App permissions must be granted

Steps to Enroll an Android Device

1. Navigate to Device Enrollment

Access Enrollment Page:

Sign in to your Senturo dashboard on a computer
Click Device Enrollment in the left navigation menu
Select Android from the platform options

2. Install Senturo App on Android Device

Download from Play Store:

You'll see a QR code on the enrollment page
On your Android device, open the Google Play Store
Search for "Senturo"
Download and install the app
Alternatively, scan the QR code shown to go directly to the Play Store

3. Open Senturo App

Launch the Application:

Open the Senturo app on your Android device
Allow all permissions when prompted:
- Location access (select "Allow all the time")
- Notification permissions
- Any other requested permissions

4. Start Enrollment Process

On Your Android Device:

On the Sign-in page in the Senturo app
Tap "Scan QR Code"
This opens your device's camera
Grant camera permission if prompted

5. Display Enrollment QR Code

On Your Computer:

Return to the Device Enrollment page in your dashboard
Click "Next Step"
A new QR code will appear with the message "Enroll the device"
Keep this QR code displayed on your screen

6. Scan QR Code to Enroll

Complete Enrollment:

Using your Android device, scan the QR code displayed on your computer screen
The app will automatically process the enrollment
You'll see a confirmation in the app when successful
The device will be linked to your Senturo account

7. Finish Enrollment

Final Steps:

On your computer dashboard, click "Finish"
You'll be redirected to the Devices page
Your Android device will appear in the device list
Location data will begin populating within a few minutes

App Permissions

Required Permissions: Ensure these permissions are granted for full functionality:

Location Services:

Go to Settings > Apps > Senturo > Permissions
Tap Location
Select "Allow all the time" for continuous tracking
Enable "Precise Location" for accurate tracking

Notifications:

Go to Settings > Apps > Senturo > Permissions
Tap Notifications
Enable all notification categories

Troubleshooting

App Not Found in Play Store:

Ensure you're searching for "Senturo"
Check your region's Play Store availability
Use the QR code link from the enrollment page

QR Code Won't Scan:

Ensure camera lens is clean
Improve lighting conditions
Hold device steady
Try moving closer or further from screen
Ensure QR code is fully visible on screen

Device Not Showing in Dashboard:

Refresh the Devices page
Verify enrollment completed in the app
Check internet connectivity
Ensure location permission is "Allow all the time"
Wait 5-10 minutes for initial sync

Location Not Updating:

Verify Location permission is set to "Allow all the time" (not "Only while using app")
Check that Location is enabled in device settings
Ensure battery optimization is disabled for Senturo
Check device has internet connectivity
Restart the Senturo app

Battery Optimization Issues:

Some Android manufacturers have aggressive battery saving
Check manufacturer-specific settings (Samsung, Xiaomi, Huawei, etc.)
Add Senturo to protected apps list if available
Disable adaptive battery for Senturo

Best Practices

Before Enrollment:

Ensure Android is updated
Have stable internet connection
Clear space on device for app installation
Have device charged

During Enrollment:

Complete all steps in one session
Grant all requested permissions
Keep both devices nearby
Ensure good lighting for QR scanning

After Enrollment:

Verify device appears in dashboard
Test location tracking
Assign device to appropriate groups
Set up relevant geofences

Managing Multiple Android Devices

For Additional Devices:

Repeat the enrollment process for each device
Each device needs the Senturo app installed
Each device requires its own QR code scan
Consider using bulk enrollment for large deployments

Manufacturer-Specific Settings

Some Android manufacturers require additional settings:

Samsung:

Settings > Device care > Battery > Background usage limits
Disable "Put unused apps to sleep"

Xiaomi/Redmi:

Settings > Battery & performance > App battery saver
Select Senturo and choose "No restrictions"

Huawei:

Settings > Battery > App launch
Set Senturo to "Manage manually" with all options enabled

Conclusion

Your Android device is now enrolled in Senturo and will begin reporting its location and status. The device will check in every 10 minutes by default, or every 60 seconds if marked as missing. You can now monitor the device, set up geofences, and manage it through the Senturo dashboard.

FAQs

Q: Can I enroll Android tablets the same way? A: Yes, the process is identical for all Android devices including phones and tablets running Android 8.0 or later.

Q: Why does the app need "Allow all the time" location permission? A: This ensures Senturo can track the device even when the app isn't actively open, providing continuous monitoring and accurate geofencing.

Q: Why is my device not updating location regularly? A: Check battery optimization settings. Many Android manufacturers have aggressive battery saving features that need to be disabled for Senturo.