User Roles in Senturo

Understand the different roles and what each one can do.

Introduction:
Senturo offers flexible role-based access control to help organizations delegate permissions effectively across team members. Each role comes with its own set of permissions, allowing admins to tailor access levels to different responsibilities. Below is a breakdown of the available roles and what each one allows.


Available Roles

  • Owner: Full access to every area of the platform, including organization-wide settings.

  • Admin: High-level access excluding user and org settings.
  • Group Admin: Similar to Admin but with additional access to User Management. Can assign users to device groups.

  • Investigator: Designed for those who need full visibility but not full administrative control.

  • Analyst: View-only access across most areas, with limited mass action permissions.

  • Broadcaster: Limited to viewing and managing broadcast templates and messages.

  • Remote: Primarily for offsite or delegated use cases, with limited permissions.


Role Capabilities

Device Management Permissions

  Owner Group Admin Admin Investigator Analyst Broadcaster Remote
Quick Filters View/Edit View/Edit View/Edit View/Edit View/Edit View/Edit View/Edit
Custom Filters View/Edit View/Edit View/Edit View/Edit View/Edit View/Edit View/Edit
Groups View/Edit View/Edit View/Edit View/Edit View View/Edit View/Edit
Tags View/Edit View/Edit View/Edit View/Edit View View View/Edit
Notes View/Edit View/Edit View/Edit View/Edit View
Location History View View View View View View
Network View View View View View
Screenshots View View View View View
Actions View View View View View
Policies View View View View View
Broadcaster View View View View View

Mass Actions Permissions

  Owner Group Admin Admin Investigator Analyst Broadcaster Remote
Change Security Status YES YES YES YES NO NO NO
Remote Lock YES YES YES YES NO NO YES
Remote Wipe YES YES YES YES NO NO YES
MDM Remote Lock YES YES YES YES NO NO YES
MDM Remote Wipe YES YES YES YES NO NO YES
MDM Lost Mode YES YES YES YES NO NO NO
Automation Pulse YES YES YES YES NO NO NO
Download Report YES YES YES YES NO NO NO
Move to Group YES YES YES YES YES YES YES
Request Data YES YES YES YES NO NO NO
Assign to User YES YES YES NO NO NO NO
Add Tags YES YES YES NO NO NO YES
Add Notes YES YES YES NO NO NO NO
Delete Tracking Data YES YES NO NO NO NO NO
Delete Devices YES YES NO NO NO NO NO

Broadcast Permissions

  Owner Group Admin Admin Investigator Analyst Broadcaster Remote
Edit Table View YES YES YES NO NO YES NO
Delete Table View YES YES YES NO NO NO NO
Edit Calendar View YES YES YES NO NO YES NO
Delete Calendar View YES YES YES NO NO NO NO
Edit Template YES YES YES NO NO YES NO
Delete Template YES YES YES NO NO YES NO
Create New Message YES YES YES NO NO YES NO
Create New Broadcast YES YES YES NO NO YES NO

Security Policies Permissions

  Owner Group Admin Admin Investigator Analyst Broadcaster Remote
View Table YES YES YES YES YES NO NO
Edit Table YES YES YES NO NO NO NO
Delete Table YES YES YES NO NO NO NO
Ad Policy YES YES YES NO NO NO NO

Other Permissions

  Owner Group Admin Admin Investigator Analyst Broadcaster Remote
Device Enrollment YES YES YES NO NO NO NO
Audit Log YES YES YES YES YES NO NO
Integrations (connect/edit) YES YES YES NO NO NO NO
Notification Center YES YES YES NO NO NO NO
Org Settings YES NO NO NO NO NO NO

Conclusion 

Use this guide to assign the appropriate role to each team member based on their responsibilities and access needs. Group Admin is ideal for onsite leadership with access to user management, while Admin roles suit broader technical responsibilities.


FAQs

Q: Can a user have multiple roles?
A: No, each user can only have one role at a time.

Q: What happens if a user needs access to only broadcasts?
A: Assign them the Broadcaster role. It allows control of broadcast messaging and templates without access to other device features.

Q: Who can manage other users?
A: Only Owners and Group Admins have access to user management.