--- title: Tracking Data Storage and Retention Policy description: Learn how Senturo stores device tracking data and how long information is retained, including privacy and data protection details. --- [Skip to content](https://support.senturo.com/knowledge-base/tracking-data-storage-and-retention-policy#main-content) English Show submenu for translations ![dark-1.png\]](https://support.senturo.com/hs-fs/hubfs/dark-1.png?height=40&name=dark-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to senturo.com Go to senturo.com How can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.senturo.com/knowledge-base?hsLang=en) 2. [FAQs](https://support.senturo.com/knowledge-base/faqs?hsLang=en) # Tracking Data Storage and Retention Policy ## Our default policy for tracking data storage and retention We offer custom data storage and retention plans based on your organization's needs. If you're interested in a custom policy, please don't hesitate to get in touch with us. | **Feature** | **Data Storage And Retention Policy** | | --- | --- | | **Location** | Retained for 180 days and a maximum of 100,000 records per device | | **Screenshot** | Retained for 180 days and a maximum of 100,000 records per device | | **Remote Lock Image** | Retained for 180 days and a maximum of 100,000 records per device | | **Packets** | Retained for 180 days and a maximum of 100,000 records per device | | **Action History** | Retained for 180 days and a maximum of 100,000 records per device | | **Audit Log** | Retained for 365 days | *All tracking data can be deleted at any time at both the device and account levels, and it will be removed automatically from our servers upon the account's deletion.* - [Getting Started](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#main-content) - [Introduction](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#introduction) - [Access & Team Setup](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#access-team-setup) - [Connecting Integrations](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#connecting-integrations) - [iOS](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#ios) - [macOS](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#macos) - [Windows](https://support.senturo.com/knowledge-base/getting-started?hsLang=en#windows) - [Device Enrollment](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#main-content) - [iOS](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#ios) - [macOS](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#macos) - [Android](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#android) - [Windows](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#windows) - [Chrome OS](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#chrome-os) - [Cisco Meraki](https://support.senturo.com/knowledge-base/device-enrollment?hsLang=en#cisco-meraki) - [Device Management](https://support.senturo.com/knowledge-base/device-management?hsLang=en#main-content) - [Organization & Grouping](https://support.senturo.com/knowledge-base/device-management?hsLang=en#organization-grouping) - [Device Status & Actions](https://support.senturo.com/knowledge-base/device-management?hsLang=en#device-status-actions) - [Integrations](https://support.senturo.com/knowledge-base/integrations?hsLang=en#main-content) - [Jamf](https://support.senturo.com/knowledge-base/integrations?hsLang=en#jamf) - [Google Admin Console](https://support.senturo.com/knowledge-base/integrations?hsLang=en#google-admin-console) - [Microsoft Intune](https://support.senturo.com/knowledge-base/integrations?hsLang=en#microsoft-intune) - [Incident IQ](https://support.senturo.com/knowledge-base/integrations?hsLang=en#incident-iq) - [Cisco Meraki](https://support.senturo.com/knowledge-base/integrations?hsLang=en#cisco-meraki) - [Advanced Features](https://support.senturo.com/knowledge-base/advanced-features?hsLang=en#main-content) - [Automations](https://support.senturo.com/knowledge-base/advanced-features?hsLang=en#automations) - [Privacy & Access](https://support.senturo.com/knowledge-base/advanced-features?hsLang=en#privacy-access) - [Chrome OS](https://support.senturo.com/knowledge-base/advanced-features?hsLang=en#chrome-os) - [Reporting API](https://support.senturo.com/knowledge-base/advanced-features?hsLang=en#reporting-api) - [Uninstall Senturo](https://support.senturo.com/knowledge-base/uninstall-senturo?hsLang=en#main-content) - [macOS](https://support.senturo.com/knowledge-base/uninstall-senturo?hsLang=en#macos) - [Windows](https://support.senturo.com/knowledge-base/uninstall-senturo?hsLang=en#windows) - [Troubleshooting & FAQs](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#main-content) - [iOS](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#ios) - [macOS](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#macos) - [Windows](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#windows) - [Chrome OS](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#chrome-os) - [Web Application](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#web-application) - [General Troubleshooting](https://support.senturo.com/knowledge-base/troubleshooting-faqs?hsLang=en#general-troubleshooting) - [Account & Settings](https://support.senturo.com/knowledge-base/account-settings?hsLang=en#main-content) - [Data Import](https://support.senturo.com/knowledge-base/account-settings?hsLang=en#data-import) - [Users & Access](https://support.senturo.com/knowledge-base/account-settings?hsLang=en#users-access) - [Account Management](https://support.senturo.com/knowledge-base/account-settings?hsLang=en#account-management) - [FAQs](https://support.senturo.com/knowledge-base/faqs?hsLang=en) - [Get in Touch](https://support.senturo.com/knowledge-base/get-in-touch?hsLang=en) # Senturo Senturo Knowledge Base Copyright © 2026, Senturo