Lock a missing device remotely and customize the lock screen for recovery
Introduction
Senturo Lock allows you to secure a device remotely when it goes missing. By enabling this feature, you can display a customized lock screen with a recovery message, contact information, and even an image to aid in the return of the device. This action prevents unauthorized access while helping increase the chances of recovery.
Steps to Lock a Device
1. Navigate to the Device
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Go to the Devices page.
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Click on the specific device you want to lock.
2. Enter Management Tab
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Once inside the device view, click on the Management tab (located on the far right).
3. Set Device to Missing Mode
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Toggle the device to Device Missing at the top under Device Status. This ensures real-time location tracking and screenshot capture begins immediately.
4. Initiate Senturo Lock
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Under Security Actions, click the Lock button next to Senturo Lock.
5. Fill Out Lock Screen Details
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Contact Number: Enter the phone number you want shown on the lock screen.
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Password: Set a password required to unlock the device later. Important: Save this password securely!
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Images: Upload one or more images to display on the lock screen (e.g., return instructions or school branding).
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Message: Write a brief message (max 300 characters) to appear on the locked device screen.
6. Finalize
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Once all fields are completed, click Lock Device at the bottom of the page.
Conclusion
Senturo Lock is an essential tool for protecting lost or stolen devices. By using this feature in tandem with Missing Mode, you maximize your ability to recover hardware while keeping your data secure. Follow the steps above anytime you need to lock a device remotely through Senturo.
FAQs
Q: What happens if I forget the password I set?
A: Unfortunately, passwords are not recoverable. Be sure to save it in a secure location before applying the lock.
Q: Can I unlock the device remotely later?
A: Not at this time. Unlocking requires manually entering the password on the physical device. A remote unlock feature is in development and coming soon.
Q: Can I change the lock screen image and message after locking?
A: Not currently. To update the lock screen, you would need to unlock the device and reapply Senturo Lock with new content.