Ensure Proper Deployment for Activation
To ensure Chrome OS devices are activated, follow these steps:
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Check Organizational Unit (OU) Configuration:
- Ensure the deployment uses the same OU where your user accounts and devices are located.
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Deploy the Senturo Extension Correctly:
- For example, if your user accounts and devices are in an OU named "GAC-Senturo App," you must create the extension installation policy and deploy the extension using this same OU.
These steps will help ensure your Chrome OS devices are properly activated.
FAQs
Q: How can I verify if the deployment is using the correct OU? A: In the Google Admin Console, navigate to Devices > Chrome > Users & browsers. Check the OU settings to confirm they match where your user accounts and devices are located.
Q: What should I do if devices still do not activate after following these steps? A: Double-check the OU configurations and ensure the extension installation policy is correctly applied. If issues persist, contact Senturo support for further assistance.